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不說話才會賣!讓顧客主動掏錢的7堂銷售課
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不說話才會賣!讓顧客主動掏錢的7堂銷售課 
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Item No.:275211 BKTW-0010663968
  
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RM 66.20
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RM 48.40 (USD 11.03)
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RM 17.80 (26.9%)
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ISBN: 9789865779627
Author: 松橋良紀
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商品別名:
作者:松橋良紀
譯者:藍嘉楹
出版社:世茂
出版日期:2015年02月03日
語言:繁體中文
版別:初版
装订:平裝
页数:256
印刷:單色印刷
分級:普級
ISBN:9789865779627

內容簡介

還在煩惱業績不好嗎?
立即丟棄手上的銷售手冊吧!
怎麼「聽」比怎麼「說」更重要!
讓日本NLP講師教你如何「聽」出好業績。


零業績業務大翻身,一個月晉升全國第一銷售達人!


「傾聽」把話調到對的頻率,讓顧客主動幫你衝業績。


NLP攻心式銷售7堂課,培養傾聽力。


讓你什麼都賣得掉,到哪都吃得開!



總是搶著說話的業務員當然沒業績,想要業績上升認真「傾聽」客戶的話再回應,就能提升成交的機率。


最重要的就是要照顧客戶的感受。



業務員一定要知道的地雷區,錯誤的銷售方式:


•客戶一接起電話,你就滔滔不絕地說,完全不讓客戶插話。


•客戶沉默時,沒話找話講。


•打斷客戶的話,自顧自的說著銷售話術。



7堂銷售課輕鬆上手4步驟,不用銷售話術,顧客也會主動掏錢跟你買!



步驟1 模仿: 採取和對方一樣的姿勢,拓展共鳴範圍。



步驟2 視線:和對方看著同一個方向,塑造容易打開話匣子的氣氛。



步驟3 配合說話速度:依對方說話速度調整自己的說話速度。



步驟4 呼吸達到同步:對方講話的時候吐氣。沉默的時候吸氣。
 


用傾聽和觀察達到共鳴,不說話,業績也能神展開!



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