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從心理看管理
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從心理看管理 
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Item No.:317035 BKTW-0010709009
  
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ISBN: 9789573614944
Author: 鍾振華/編著,林祐農/主編
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作者:鍾振華/編著,林祐農/主編
出版社:國家
出版日期:2016年03月01日
語言:繁體中文
版別:初版
装订:平裝
页数:203
印刷:單色印刷
分級:普級
ISBN:9789573614944

內容簡介



辛苦躋身為管理階層,卻驚覺無法理解部屬想法,以致管理無方嗎?管理是一門藝術,蹊徑有千百種,然首要之務,必須由部屬的心理層面著手,方能事半功倍。



本書從員工心理角度切入,分四部分:一是從「認同心理」看管理;藉由巧妙誘導,讓員工認同企業,使其甘心賣力,進而創造價值。二是從「投射心理」看管理;上司可藉此瞭解部屬的行為模式,適時化解職場衝突。三是探討企業內部的「非正式組織」;個體之外,還要進一步掌握群體心理,才能凝聚企業共識。四是以員工的立場重新賦予「權威」不同的意義。



員工是企業的資財或是耗材,端看居上位者是否能洞悉其心理,重視其需求。充分瞭解認同、投射這兩種心理狀態與管理的關係,將有助您扮演好管理者的角色。



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