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Q & A: All-New Ultra-Slim Gogopal GPS 5.0 Inch Screen Navigator with 3D Maps |
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From : Anonymous |
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Q : |
I VERY HAPPY WITH THE DELIVERY WITHIN 3 DAYS RECEIVE GOGOPAL GPS. BUT HOW TO USE & KEY THE ADDRESS PLS ASK SOMEONE TO GUIDE ME.
THANK YOU. |
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A : |
Thank you for your feedback. Kindly contact Gogopal customer service for the guidance :
http://www.gogopal.com.my/owner-corners/customer-service.html
thanks |
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| 5/7/2013 9:49:59 AM |
| 1 Days |
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From : Anonymous |
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Q : |
Can the battery be replaced ? What type of battery been used? Do this unit has function to alert on the speed trap? |
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A : |
hi, build in battery,
you may check link below for GPS which have alert for the speed
http://www.superbuy.my/shop/m-29-garmin.aspx
thanks |
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| 11/7/2012 4:00:33 PM |
| 6 Minutes |
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From : macgyver |
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Q : |
can it be updated the map to latest version from time to time? |
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A : |
hi, map update based on official release,
http://www.gogopal.com.my/index.php
thanks |
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| 11/7/2012 3:26:39 PM |
| 2 Minutes |
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From : macgyver |
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Q : |
is the device need to insert SIM card? |
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A : |
hi, no sim card needed, thanks |
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| 11/7/2012 3:21:41 PM |
| 4 Minutes |
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From : Anonymous |
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Q : |
Saya baru guna gps semalam dan saya dapati banyak tempat yang saya nak tuju tiada dalam gps dan banyak juga senarai tempat yang sebenarnya sudah tidak wujud. Adakah saya perlu upgrade gps saya dan bagaimana caranya? |
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A : |
hi, kindly refer to link below
http://www.gogopal.com.my/SpeedNavi/UpdateGuide/Version31update.pdf
thanks |
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| 10/15/2012 10:55:06 AM |
| 4 Minutes |
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From : Anonymous |
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Q : |
Hi does this model got free map update service,
does the purchase come with GPS Bay(GPS Car holder) |
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A : |
hi, one year free update, original come with car holder inbox, thanks |
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| 7/31/2012 3:46:57 PM |
| 4 Minutes |
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From : Anonymous |
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Q : |
other then Malaysia & Singapore, any other countries map available in the GOGOPAL GPS? |
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A : |
hi, no, thanks |
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| 7/2/2012 11:26:54 AM |
| 22 Hours |
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From : Anonymous |
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Q : |
does the GOGOPAL GPS has Brunei's map or the whole of Borneo? |
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A : |
hi, gogopal only support MY/SG maps, thanks |
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| 7/2/2012 9:44:19 AM |
| 20 Hours |
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From : rosmadi abdullah |
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Q : |
why no warnings for speed trap on the gps.where to activate the speed trap at gps.i looking at the gps,but can no find |
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A : |
hi, there is no stated speed trap function, thanks |
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| 7/2/2012 11:26:23 AM |
| 2 Days |
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From : Anonymous |
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Q : |
Can superbuy send item to johore area |
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A : |
hi, yes, you may enter your shipping address, thanks |
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| 6/15/2012 9:12:48 AM |
| 11 Hours |
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From : Anonymous |
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Q : |
My map doesn't come out eventhoguh i tried many times by clicking the icon...what should i do?is it broken? |
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A : |
hi, is the memory card for the gps missing? sorry, based on question we unable to know what is the problem, you may contact gogopal to check, thanks |
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| 6/14/2012 9:39:36 AM |
| 14 Hours |
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From : Anonymous |
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Q : |
Mengapa bila saya update peta terkini dari GOGOPAL.COM.SG , semua lokasi-lokasi yang telah saya simpan semuanya hilang selepas peta dikemaskini ? |
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A : |
hi, for update all save data will lost, you will need to backup before update, thanks |
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| 6/13/2012 8:57:37 AM |
| 11 Hours |
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From : Yapp Jiin Fui |
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Q : |
I keyed in accordingly as per ur guidance..I can login but why different model registered which registered in 2010 and the S/W and H/W numbers are also different from mine? |
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A : |
hi, you may direct contact with gogopal service
+603-9057 0908 (extension 203) or +603-9057 1203 (extension 203)
"Your gogopal has been authenticated for you.
You do not need to authenticate it again."
it is stated by gogopal front page,
http://www.gogopal.com.my/ |
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| 5/25/2012 8:55:43 AM |
| 12 Hours |
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From : Yapp Jiin Fui |
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Q : |
Then how do i get the license key number? |
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A : |
hi,
To view your authenticated product’s serial keys, please log on to www.speednavi.com. Your Login ID and Password is GGPXXYYY, where XX is the model series (43 for Q4.3, 50 for Q5.0), YYY is the last 3 digit of your unit’s serial number (001, 002, etc). The password will be identical to the ID. You are encouraged to change your password after your first login.
for more information please refer to
http://www.gogopal.com.my/support-a-faqs/faqs.html
thanks |
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| 5/24/2012 9:24:55 AM |
| 14 Hours |
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From : Yapp Jiin Fui |
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Q : |
Hi. I just got the gps from u today. How do I get the license key no.? I went into their website to register and authentic the gps. How come it popped out 404 s/w serial number does not exist? Please guide. Thanks |
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A : |
hi, the gogopal is already registered by gogopal, any problem with the device you will just need to print superbuy receipt bring together, thanks |
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| 5/23/2012 9:36:43 AM |
| 11 Hours |
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From : Anonymous |
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Q : |
I tried to authenticate my SpeedNavi with the Serial No. given on the manual but it says "serial number does not exist". What's going on? How do I register my purchase? |
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A : |
hi, the gogopal is already registered by gogopal, any problem with the device you will just need to print superbuy receipt bring together, thanks |
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| 5/21/2012 11:15:34 AM |
| 2 Days |
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From : Anonymous |
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Q : |
Any offer if I'm using Maybank credit card to buy? |
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A : |
hi there, sorry no, thanks |
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| 5/14/2012 10:22:43 AM |
| 2 Days |
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From : Anonymous |
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Q : |
I just bought gogopal from you last few days..if my receipt from superbuy dated 6 May 2012..warranty period is it starting from 6/5/12 to 6/5/13 ? |
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A : |
hi there, yes, thanks |
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| 5/11/2012 9:43:04 AM |
| 13 Hours |
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From : Anonymous |
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Q : |
Is the m2u offer price still valid? |
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A : |
hi there, currently still available, it is closing soon, thanks |
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| 5/7/2012 1:54:25 PM |
| 32 Minutes |
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From : Anonymous |
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Q : |
Just want to confirm with you, if I am not around, can my family acknowledge receipt/collect the stock on behalf of me from the representative from pos laju? |
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A : |
hi there, yes is available, thanks |
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| 5/7/2012 9:20:58 AM |
| 10 Hours |
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From : Yap shiang shiang |
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Q : |
is it ready stock? when can i get it, if i buy it now? |
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A : |
hi there, stock available, within 3 working days, thanks |
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| 5/7/2012 9:20:30 AM |
| 3 Days |
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From : Anonymous |
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Q : |
included Singapore Map inside?? |
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A : |
hi there, yes,pre-loaded with MY/SG maps, thanks |
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| 5/2/2012 1:42:48 PM |
| 15 Minutes |
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From : Anonymous |
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Q : |
Are there any charges for map updates? Update the SD card or from internal memory? Thanks. |
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A : |
hi there, 1year free, update using usb connection, thanks |
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| 4/30/2012 9:04:33 AM |
| 15 Hours |
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From : Anonymous |
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Q : |
hai...ada ready stock tak untuk GPS ini??... n saya akan dapat sekali dengan apa yerk bila order yang nie..thanx...=) |
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A : |
hi there, you will receive within 3 working days, thanks |
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| 4/30/2012 9:05:16 AM |
| 2 Days |
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From : Anonymous |
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Q : |
can i buy directly from ur office..without buying online? if can, is that still the same price as online? TQ |
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A : |
hi there, sorry currently we have no any ready stock for this, will order on demand, you can come to our office to purchase once ready stock available, but you will still need to do the online buying process at our office, thanks |
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| 4/27/2012 10:31:09 AM |
| 12 Minutes |
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From : Anonymous |
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Q : |
Does it supports Thailand map? |
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A : |
hi there, sorry, gogopal currently only support MY/SG maps, thanks |
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| 4/27/2012 8:50:36 AM |
| 7 Hours |
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From : Anonymous |
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Q : |
Can I install other country map? How much the charges? |
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A : |
hi there, sorry, gogopal currently only support MY/SG maps, thanks |
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| 4/27/2012 8:50:27 AM |
| 24 Hours |
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From : Cg Mohd Ridzuan |
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Q : |
Can I ask, how long the warranty period for this devices? 1 years? |
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A : |
hi there, one year from gogopal, thanks |
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| 4/26/2012 9:15:01 AM |
| 12 Hours |
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From : muhammad zakaria bin mohd yusof |
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Q : |
bagaimana pula nak matikan pop up tu |
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A : |
hi there, you can refer to
http://www.lbl.gov/ehs/training/webcourses/globalAssets/CourseRequirements/disablePopups/disablepopups.html
thanks |
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| 4/25/2012 9:33:58 AM |
| 26 Minutes |
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From : muhammad zakaria bin mohd yusof |
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Q : |
saya nak beli, bila sampai kat PAYMENT METHOD tu, selepas klik kat logo maybank tu, keluar arahan klik refresh button untuk lihat payment status. masalahnya saya tak jumpa pun butang refresh tu. |
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A : |
hai, Anda perlu mematikan pop up buat sementara untuk membuat bayaran, terima kasih |
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| 4/24/2012 4:40:13 PM |
| 14 Minutes |
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From : Anonymous |
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Q : |
hi!saya nk beli gogopal 5" ada stock tak bagaimana cara nk beli... |
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A : |
hi there, you can make order online, payment thru M2u, take within 3 to 5 working days, thanks |
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| 4/24/2012 1:41:10 PM |
| 10 Minutes |
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From : Wang Soo Foong |
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Q : |
Is this item allowed to be self collect as I got the option when I select shipping method? If the item can be self collected, where will be the location to collect? |
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A : |
hi there, for self-collect, we will contact you once item arrive to our office, our office at bandar puteri puchong, selangor, thanks |
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| 4/20/2012 11:35:51 AM |
| 44 Minutes |
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From : Anonymous |
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Q : |
is there any ready stock for now, do superbuy sell the screen protector for this gps? |
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A : |
hi there, currently we have no ready stock, will order on demand, take within 3 to 7 working days once payment done, we do not sell screen protector for this model, thanks |
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| 4/2/2012 11:06:27 AM |
| 2 Days |
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From : Anonymous |
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Q : |
how to keep the maps up to date? |
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A : |
hi there, you can update the maps from http://www.gogopal.com.my/ ,thanks |
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| 3/2/2012 9:25:55 AM |
| 15 Hours |
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From : MOGAN MUNIANDY LETCHUMANAN |
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Q : |
Can I use 16GB MicroSD card? |
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A : |
hi there, yes it do support, thanks |
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| 2/13/2012 9:40:50 AM |
| 2 Days |
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From : Anonymous |
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Q : |
can I use higher storage memory card then 2GB? Such as 16GB? |
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A : |
hi there, yes, it do support, thanks |
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| 2/13/2012 9:41:26 AM |
| 2 Days |
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From : Anonymous |
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Q : |
can install another navigation software? |
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A : |
hi there, you will need to check with gogopal if you want to try that, thanks |
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| 1/11/2012 10:15:33 AM |
| 17 Hours |
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From : NG SIONG HENG |
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Q : |
hi ,ready stock available? |
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A : |
hi there, we have only last unit in ready stock, can't confirm when you place order the unit still available ready, thanks |
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| 12/30/2011 2:26:33 PM |
| 6 Hours |
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From : Anonymous |
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Q : |
is this a korean product? |
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A : |
hi there, gogopal is Singapore company,not Korea, thanks |
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| 12/28/2011 2:16:31 PM |
| 1 Hours |
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From : Anonymous |
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Q : |
Hai! how can i get this one? |
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A : |
hi, you may add item into cart, choose shipping method, payment method to purchase, thanks |
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| 12/21/2011 2:26:16 PM |
| 2 Hours |
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From : Anonymous |
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Q : |
does this gps can download maps of other countries such as Korea or Thailand |
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A : |
hi, you can get online from gogopal website, thanks |
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| 12/16/2011 10:30:13 AM |
| 17 Minutes |
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From : Anonymous |
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Q : |
sorry, now 399 or 499?
thank you |
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A : |
hi, it is 399 for now, Thanks |
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| 12/14/2011 4:18:39 PM |
| 8 Minutes |
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From : Tan Gin Lin |
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Q : |
the price of this item is still rm499? |
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A : |
hi there, the price is still RM499. Thanks |
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| 11/29/2011 11:43:19 AM |
| 1 Hours |
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From : Zaini Akmal Saad |
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Q : |
Something is wrong with my speednavi software. it keeps featuring chinese character in which i don't know of. Where should i go if i live in alor setar? |
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A : |
Hi there, you may write to customercare@gogopal.com.sg or call Gogopal customer service line: +603-9057 0908 (extension 203) or +603-9057 1203 (extension 203) +603-90582327 for further inquiry. Thanks. |
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| 11/14/2011 9:46:56 AM |
| 3 Days |
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From : Anonymous |
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Q : |
If I want to install new games, where can I download it? What OS is it using? |
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A : |
Hi, for your information, this device cannot use to install the games. Thanks. |
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| 10/24/2011 4:48:19 PM |
| 2 Hours |
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From : Isaac Chan |
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Q : |
What is the warranty period and how do I claim the warranty? What is covered in the warranty? |
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A : |
Hi,the warranty includes 12 months for GPS unit and 2 months for accessories and non-electronic parts. To claim for the warranty, you may send the GPS together with the warranty card and the original sales receipt, to gogopal at the following address: 38C-4 Jalan Radin Anum, Bandar Baru Sri Petaling, 57000 Kuala Lumpur
Malaysia. Please refer to this link: http://www.gogopal.com.my/support-a-faqs/warranty-information.html for more details. Thanks |
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| 10/10/2011 5:24:48 PM |
| 12 Minutes |
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From : Anonymous |
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Q : |
How do you update the map? Is the update free? Is the free shipping still valid? |
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A : |
Hi, your Gogopal comes with a 1-year free map update period. You can purchase 1 more year of map updates for RM45 after the free update period has expired. Once the map update fee is paid, you will be provided with a new software key to extend your update period. Your Gogopal will continue to function normally even if the map is not updated. Please click here: http://www.gogopal.com.my/support-a-faqs/faqs.html for more FAQ about Gogopal. Thanks. |
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| 10/10/2011 3:06:24 PM |
| 19 Minutes |
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From : Anonymous |
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Q : |
can detect speed trap or not? |
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A : |
Hi, yes, it can detect speed trap. Thanks. |
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| 10/7/2011 12:13:25 PM |
| 2 Hours |
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From : Annie Chng Bee Bee |
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Q : |
I want to buy and would like to know if the free shipping is still available? |
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A : |
Yes, the free shipping promotion still on. We have ready stock now, can ship to you within 24 hours after payment received & confirmed. |
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| 10/6/2011 10:42:14 AM |
| 9 Hours |
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From : Anonymous |
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Q : |
Does the software cover east Malaysia & Brunei ? |
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A : |
Hi, yes, it covers whole Malaysia but not cover Brunei. Thanks. |
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| 9/29/2011 10:57:38 AM |
| 19 Hours |
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From : Siti Monalidzawati Binti Monaim |
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Q : |
Hi, just want 2ask be4 purchase this item.. The maps already install or we need to install byself..coz i had papagol but the map cover only melaka, kedah and jb... |
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A : |
Hi, the maps is pre-installed in the GPS. Thanks. |
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| 9/27/2011 10:25:07 AM |
| 13 Hours |
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From : Tiew Kai Siang |
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Q : |
Whats come together with the gps? Car charger? memory card? car holder? anything else? |
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A : |
Hi, it includes special pouch, car charger, house charger, memory card, USB cable and car cradle. Thanks. |
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| 9/27/2011 10:22:50 AM |
| 15 Hours |
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From : rosli bin mohamad |
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Q : |
What do you mean 1 year free map? Can I still use the device/map after a year without updating the map? |
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A : |
Hi, yes, sure. Please refer to this link: http://www.gogopal.com.my/support-a-faqs/faqs.html#q9 for more details. Thanks. |
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| 9/14/2011 9:54:22 AM |
| 13 Hours |
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From : thamfooyew |
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Q : |
I still can get free shipping if buy now??? now 7-Sept already |
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A : |
Hi, yes, sure! We have just extended the free shipping period until 30th September 2011. You may place an order now. Thanks. =) |
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| 9/7/2011 2:18:13 PM |
| 56 Minutes |
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From : Anonymous |
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Q : |
Hi , just bought from u last week this gogopal ultra slim . However , i lost my SD Card . where can i found it's replacement plus the Speed Navigation ? TQ |
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A : |
Hi, you can directly go to GOGOPAL centre. Thanks |
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| 8/23/2011 1:41:58 PM |
| 23 Hours |
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From : Anonymous |
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Q : |
Have map for thailand? |
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A : |
Hi, for this time being only for M'sia and S'pore map. Thanks |
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| 8/23/2011 1:39:35 PM |
| 23 Hours |
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From : Anonymous |
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Q : |
Can install maps from other country, eg. Australia and NZ? |
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A : |
Hi, for this time being only M'sia and S'pore map. Thanks |
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| 8/22/2011 10:55:13 AM |
| 3 Days |
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From : Venis Chang Meng Yuet |
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Q : |
can be self-collection? if yes where will be location?
if shipping how long to receive? the GPS reached with maps installed? |
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A : |
Hi, yes can request collection at our office Puchong and already install the MAP. Thanks |
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| 8/15/2011 11:54:00 AM |
| 8 Hours |
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From : Anonymous |
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Q : |
Is it free update the maps on future? |
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A : |
Hi, only free for 1 year after purchase. After that year need to pay. Thanks |
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| 8/2/2011 3:51:03 PM |
| 5 Days |
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From : Anonymous |
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Q : |
does it have a bracket for bicycle? |
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A : |
Hi, only for car. Thanks |
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| 7/25/2011 12:11:05 PM |
| 2 Days |
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From : Anonymous |
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Q : |
can i upgrade / install map from other country other than m'sia and singapore? |
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A : |
Hi, for this time being only M'sia and Singapore map. For upgrade need to go directly their website. Thanks |
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| 7/22/2011 4:13:40 PM |
| 3 Hours |
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From : Louisa Bundan |
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Q : |
Hi, can I know the type of the battery for this navigator? how long will it last during the operation? Thx |
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A : |
Hi, using 1200mAH Li-polymer battery. Thanks |
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| 7/22/2011 5:02:00 PM |
| 5 Hours |
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From : Anonymous |
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Q : |
Hi SuperBuy,
One question- if i bought the Groupon voucher for RM300 - can i purchase this item with the vouchers and top up the remaining balance?
Kindly advise.
Thank you :) |
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A : |
Hi, yes can. for this case you can use RM 50 voucher and pay remaining balance. We allow 1 transaction and 1 coupon voucher only. |
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| 7/22/2011 11:36:26 AM |
| 2 Hours |
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From : Anonymous |
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if this device got problem, then where can i sent to fix it? or got any dealer in johor Bahru?? |
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A : |
Hi, you can sent to gogopal service center. Sorry we not sure which area at JB. Thanks |
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| 6/27/2011 12:56:36 PM |
| 2 Days |
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From : Anonymous |
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Is Brunei, Sabah & Sarawak maps included? |
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A : |
Hi, this item preload Malaysia and Sinagpore map. Thanks |
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| 6/14/2011 6:14:29 PM |
| 18 Hours |
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| Ask a Question |
26 Reviews
