SanDisk Manufacturer’s Consumer Products Warranty
SanDisk provides this warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to SanDisk's published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market. This warranty is provided only to You and is not transferable.
This warranty does not cover use of the Product in connection with the following uses or devices (as determined by SanDisk): (i) normal wear and tear, (ii) video monitoring, security, and surveillance devices, (iii) internet protocol/network cameras, (iv) in-car recording devices/dashboard cameras/black box cameras, (v) display devices that loop video, (vi) continuous recording set top box devices, (vii) continuous data logging devices like servers, or (viii) other excessive uses that exceed normal use in accordance with published instructions. For information on SanDisk products intended for use in connection with the uses and devices noted in points (i) –(vi), above, please visit our product page for high endurance products located here.
This warranty covers only original SanDisk products. To the extent permitted by law, SanDisk reserves the right to decline warranty support to goods not imported through authorized channels.
To make a warranty claim please contact SanDisk at the telephone number on this page or support@SanDisk.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number. You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. For further information see www.sandisk.com and select "support". This warranty is conditional upon the return of the Product. SanDisk is not responsible for any Product lost or damaged during shipping.
SanDisk may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to SanDisk, or the value as determined by regional requirements, if SanDisk is unable to repair or replace the Product. See below for regional requirements. In the case of replacements, SanDisk may replace the Product with one that was previously used, repaired, and tested to meet SanDisk specifications. SanDisk will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident. This constitutes SanDisk's entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim. SanDisk products must not be used in applications where failure could threaten injury or life, such as life support systems.
SANDISK DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE FULLEST EXTENT PERMITTED BY LAW. IF SANDISK CANNOT DISCLAIM IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE, SUCH IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY. THE WARRANTY DURATION ON ANY REPLACED PRODUCT WILL BE THAT PORTION OF THE WARRANTY PERIOD REMAINING ON YOUR ORIGINAL PRODUCT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights. National and local laws may grant you other rights that are not affected by this warranty.
Exclude Australia consumers only: SanDisk's products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled at your option to a replacement or refund for a major failure. You may also be entitled to compensation for any other reasonably foreseeable loss or damage. You are also entitled at SanDisk’s option to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
Warranty Periods
Regions: Americas: N. & S. America;
EMEA: (Europe, Middle East & Africa);
APAC: (Asia-Pacific includes: Australia & New Zealand)
Memory Card
Memory Card Products |
Warranty Period (Years) |
|---|---|
| SD™ / SDHC™ / SDXC™ Cards | 5 |
| microSD™ / microSDHC™ Cards | 5 |
| Memory Stick PRO Duo™ Card | 5 |
| xD-Picture Card™ Type M Card | 1 |
| SanDisk® Gaming SD™ Cards for Wii™ system | 5 |
| SanDisk Gaming Memory Stick PRO Duo Cards | 5 |
| Nintendo DSi™ SDHC™ Cards | 5 |
| SanDisk Gaming M2™ Card | 5 |
|
SanDisk Gaming M2™ Card + Adapter: SanDisk Gaming M2™ Card SanDisk Gaming M2™ Adapter |
5
2
|
|
SanDisk Gaming Compatibility Pack: SanDisk Gaming Compatibility Card SanDisk Gaming Compatibility Adapter |
2
2
|
| SanDisk Memory Stick Micro™ (M2) Card | 5 |
|
SanDisk® Eye-Fi™ Wireless Memory Card (Card and Reader) |
2 (EMEA only) |
| SanDisk Ultra II SD/SDHC Cards | Lifetime** ; 10*** |
| SanDisk Ultra and SanDisk Ultra II CompactFlash® Cards | Lifetime** ; 10*** |
| SanDisk Ultra and SanDisk Ultra II Memory Stick PRO HG-Duo™ Card | Lifetime** ; 10*** |
| SanDisk Video HD SDHC Cards | Lifetime** ; 10*** |
| SanDisk Ultra PLUS SDHC/SDXC UHS-I Cards | Lifetime** ; 10*** |
| SanDisk Ultra SDHC/SDXC UHS-I Cards | 7x; 10× |
| SanDisk Ultra PLUS microSDHC/microSDXC UHS-I Card | Lifetime**, 10*** |
| SanDisk Ultra microSDHC/microSDXC UHS-I Cards | 7x; 10× |
| SanDisk Mobile Ultra microSD/microSDHC Card | 10 |
|
SanDisk Mobile Ultra microSDHC/microSDXC Card [30 MB/s Edition, Class 6, UHS] |
Lifetime** ; 10*** |
|
SanDisk Mobile Ultra Memory Stick Micro™ Card ; Memory Stick Micro™ M2™ Card |
10 |
| SanDisk High Endurance Video Monitoring microSDHC/microSDXC Card | 2 |
| SanDisk Extreme III SDHC Card | Lifetime** ; 30*** |
| SanDisk Extreme III 30MB/s Edition SDHC Card | Lifetime** ; 30*** |
| SanDisk Extreme SDHC/SDXC Cards | Lifetime** ; 30*** |
| SanDisk Extreme microSDHC/microSDXC UHS-I Card | Lifetime**, 30*** |
| SanDisk Extreme CompactFlash Cards | Lifetime** ; 30*** |
| SanDisk Extreme III CompactFlash Card | Lifetime** ; 30*** |
| SanDisk Extreme IV CompactFlash Card | Lifetime** ; 30*** |
| SanDisk Extreme PLUS SDHC/SDXC UHS-I Card | Lifetime** ; 30*** |
| SanDisk Extreme PLUS microSDHC/microSDXC Card | Lifetime** ; 30*** |
| SanDisk Extreme PRO CFast™ Memory Card | Lifetime** ; 30*** |
| SanDisk Extreme PRO SDHC/SDXC UHS-I Cards | Lifetime** ; 30*** |
| SanDisk Extreme PRO SDHC/SDXC UHS-II Card | Lifetime** ; 30*** |
| SanDisk Extreme PRO microSDHC/microSDXC UHS-I Card | Lifetime** ; 30*** |
| SanDisk Extreme PRO microSDXC UHS-II Card | Lifetime** ; 30*** |
| SanDisk Extreme PRO CompactFlash card | Lifetime** ; 30*** |
Readers
Readers |
Warranty Period (Years) |
|---|---|
| MobileMate® Micro Reader | 2 |
| ImageMate® All-In-One Reader | 2 |
| SanDisk ImageMate Multi-Card Reader | 2 |
| SanDisk Extreme FireWire Reader | 3 |
| SanDisk Extreme PRO ExpressCard Adapter | 1 |
| SanDisk Mobile Reader Combo (Reader + Adapter) | 2 |
| MobileMate Reader | 2 |
| MobileMate SD Plus Reader | 2 |
| MobileMate Memory Stick® Plus Reader | 2 |
| SanDisk ExpressCard™ Adapter | 1 |
| SanDisk Extreme PRO SDHC/SDXC UHS-II Card Reader/Writer | 2 |
| SanDisk Extreme PRO CFast 2.0 Card Reader/Writer | 2 |
| SanDisk Ultra miniDrive | 1 (adapter); 10 (card) |
USB Flash Drives
|
Warranty Period (Years) |
|---|---|
| SanDisk Extreme PRO USB 3.0 Flash Drive | Lifetime**; 30*** |
| SanDisk Extreme USB 3.0 Flash Drive | Lifetime**; 30*** |
| SanDisk Extreme Contour USB | Lifetime** ; 10*** |
| SanDisk Ultra USB Flash Drive | 5 |
| SanDisk Ultra USB 3.0 Flash Drive | 5 |
| SanDisk Ultra Flair™ USB 3.0 Flash Drive | 5 |
| SanDisk Ultra Fit USB 3.0 Flash Drive | 5 |
| SanDisk Ultra Backup USB Flash Drive | 5 |
| SanDisk Ultra® +Cloud USB Flash Drive | 5 |
| Cruzer® USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Dial USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Micro USB | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Micro Skin USB | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| SanDisk Ultra Cruzer Titanium USB | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Blade™ USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Slice™ USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Glide™ USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Glide 3.0 USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Edge™ USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Fit™ USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Switch™ USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Pop™ USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Facet™ USB Flash Drive | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Orbit™ USB Flash Drives | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer Force™ USB Flash Drives | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| Cruzer U™ USB Flash Drives | 2 (U.S. only) ; 5 (Canada/LAT/EMEA/APAC) |
| SanDisk Ultra Dual USB Drive | 5 |
| SanDisk Ultra Dual USB Drive 3.0 | 5 |
| SanDisk Ultra® Dual Drive m3.0 | 5 |
| SanDisk Dual USB Drive Type-C™ | 2 |
| SanDisk Ultra® USB Drive Type-C | 5 |
| Xbox 360® USB Flash Drive by SanDisk | 2 |
| SanDisk Memory Vault | Lifetime** ; 30*** |
Solid State Drives
|
Warranty Period (Years) |
|---|---|
| SanDisk Extreme PRO Solid State Drive | 10 |
| SanDisk Extreme II Solid State Drive | 5 |
| SanDisk Extreme Solid State Drive | 3 |
| SanDisk Ultra PLUS Solid State Drive | 3 |
| SanDisk Ultra II Solid State Drive | 3 |
| SanDisk Ultra Solid State Drive | 3 |
| SanDisk ReadyCache™ Solid State Drive | 3 |
| SanDisk Solid State Drive | 3 |
| SanDisk Extreme® 500 Portable SSD | 3 |
| SanDisk Extreme 510 Portable SSD | 2 |
| SanDisk Extreme 900 Portable SSD | 3 |
Music and Video Players
|
Warranty Period (Years) |
|---|---|
| Sansa® Clip MP3 Player | 1(US & APAC) ; 2(EMEA) |
| Sansa Clip+ MP3 Player | 1 (Except EMEA) ; 2(EMEA) |
| SanDisk Clip Sport MP3 Player | 1 (U.S); 2 (EMEA) |
| SanDisk Clip Sport Plus MP3 Player | 1 (U.S); 2 (EMEA) |
| Sansa Clip Zip™ MP3 Player | 1 (Except EMEA) ; 2 (EMEA) |
| Sansa View MP3 Player | 1 (Except EMEA) ; 2 (EMEA) |
| Sansa Fuze™ MP3 Player | 1 (Except EMEA) ; 2 (EMEA) |
| Sansa Fuze+ MP3 Player | 1 (Except EMEA) ; 2 (EMEA) |
|
slotMusic™ Player slotRadio™ Player |
90 days (U.S. & Canada only) ; 2 (EMEA)1 (U.S. & Canada only) |
Mobile Storage
|
Warranty Period (Years) |
|---|---|
| SanDisk Connect™ Wireless Flash Stick | 1 (U.S. & Canada), 2 (EMEA & APAC) |
| SanDisk Connect™ Wireless Flash Drive | 1 (U.S. & Canada), 2 (EMEA & APAC) |
| SanDisk Connect Wireless Media Drive | 1 (U.S. & Canada), 2 (EMEA & APAC) |
| SanDisk iXpand™ Flash Drive | 2 |
| SanDisk iXpand Mini | 1 (U.S. & Canada), 2 (EMEA & APAC) |
| SanDisk iXpand™ Flash Drive USB 3.0 | 1 (U.S. & Canada), 2 (EMEA & APAC) |
| SanDisk DashCam | 1 (camera); Korea only |
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